What tool helps you most in getting your job done? Awesome service! Do you agree with WePay’s 4-star rating? Simplicity, efficiency, affordability and a phenomenal personalized customer experience both online and off make We Pay a natural, low-cost service to your business. Why does WePay require personal info including my social security number to verify an account? In early 2015, WePay opened its services to businesses in Canada. | Read 221-240 Reviews out of 687 Check out what 650 people have written so far, and share your own experience. Wepay is the absolute worst. Check out what 690 people have written so far, and share your own experience. Wepay "customer service" just marked all my tickets as solved. Payment or Customer Support. I tried multiple browsers but there was no submit button on the ticket. nathalie pelletier. 3 days after the charge I get a email from wepay saying they need my dl LLC bank statements etc. When WePay, an online payments platform, was first founded, its primary target audience was college students who needed an easy and affordable payment transaction service. Wepay stated that once they give the money back it can't be reversed. WeChat can handle all the ways your users want to pay, whether it is via Quick Pay, QR Code, In-App Web-Based, or Native In-App Payments. YouCaring implemented WePay as its preferred payments partner, enabling seamless payments on its platform with customized risk protection. I feel that this is not fair. WePay is an online payment solution that has been designed to provide the optimal payment experience for its users. Combined with WeChat official accounts, WeChat Pay service explores and optimizes o2o consumption experience, provides professional internet solutions for physical business. WePay charges a small transaction fee for each donation with a discounted rate for nonprofits. Customer Service Agent salaries - 2 salaries reported: $21 / hr Software Engineer salaries - 2 salaries reported: $40 / hr. Finally … Silver is the base level and Gold is a higher up and features faster response times to questions and concerns. We give donors the option to tip during the donation process and rely on the generosity of donors to operate our service. | Read 361-380 Reviews out of 650 WePay still hasn't embraced that practice. The Stevie Awards are open to all organizations worldwide, and recognize the achievements of sales, customer service, and call center professionals. Wepay is the absolute worst. The one we are most proud of is our Gold Award for Customer Service Department of the Year in Financial Services, 100 or more employees category. Official Google Pay Help Center where you can find tips and tutorials on using Google Pay and other answers to frequently asked questions. Chad got back to me so quickly and told me he already completed the change and I didn't have to do anything! WePay won 12 Stevie Awards this year. I love working for Emerest! Explore WePay Salaries. Growth. | [REVIEWSCOUNT] people have already reviewed [DISPLAY NAME]. IRIS myePayWindow secure login. Platinum is at the top and promises 24/7 all-week service through all mediums, as well as a dedicated technical account representative. I'll do everything in my power to keep people away. Viral crowdfunding campaigns presented a number of unique challenges around fraud control, customer service, and payment flexibility. Forgotten-reset your password or username ? Since then, WePay has expanded beyond individual transactions and now also caters to businesses and larger organizations. Jobs. Such a fun, wonderful agency with sweet people who really care for their workers and clients. [NOTE – WePay’s Customer Delight team has won Stevie awards for customer service every year for the past three years including this year’s Gold Award for Customer Service Department of the Year in Financial Services, 100 or more employees.] I needed to change our company's name so I emailed support to ask about the process with WePay. What a joke! I used them 1 time, and they caused me nothing but trouble. Founded in 2008 and launched in 2010, WePay is a surprisingly simple way for small business to accept credit cards through its invoice, virtual terminal, mobile and online payment tools Nomination Category: Customer Service Awards Categories Nomination Sub Category: Customer Service Department of … Do you agree with WePay’s 4-star rating? Check out what 689 people have written so far, and share your own experience. Let us offer you the We Pay Difference! 16:55 14 Dec 19. He was fast, efficient and friendly. For me, Zendesk is our tool. Do you agree with WePay’s 4-star rating? One was still open but there was no way to respond to it. | Read 541-560 Reviews out of 687 | Read 341-360 Reviews out of 689 Do you agree with WePay’s 4-star rating? | Read 121-140 Reviews out of 690 Salaries posted anonymously by WePay employees. Wepay/Chase has a system that is intended to and does delay payment of funds ("settlement") as long as possible. Do you agree with WePay’s 4-star rating? I frantically opened new tickets but they kept getting solved with no response. We partner with WePay, an industry-leading payment provider, to process donations. WePay is also commonly recognized for their customer support, which features three different levels. Ok fine. If you are a platform or marketplace and your users have questions, please direct them to our regular support. A free inside look at WePay salary trends based on 135 salaries wages for 82 jobs at WePay. Best Places to Work 2021 NEW! WEPAY - STAY AWAY Lack of support, pending transaction, won't remove from Freshbooks Freshbooks and wepay is a horrible choice for processing payments, using Freshbooks customer service to handle Wepay customer service problems, this link between the 2 company's is lacking. I switched to save money. The customer now is not responding so I contacted Wepay to get the customers card company name. 17:17 11 Dec 19. No way to contact them and their customer service is literally non-existent. Check out what 658 people have written so far, and share your own experience. Jennifer Ferguson. WePay Customer Support Options. Check out what 687 people have written so far, and share your own experience. It is the best choice of mobile payments. We’re looking for a caring and action-oriented advocate that can work autonomously to educate and assist the end-users of our largest partners. WePay solely provides ticket support through its website to all of its users with staff available between 9 am to 9 pm EST. The company is supposedly a chase partner yet chase bank lays no claim to them. The company has uniquely enabled more than 1,000 platforms including Constant Contact, GoFundMe, and Meetup to incorporate payments so their users can start getting paid in minutes, all without compromising on their user experience or taking on risk and regulatory exposure. Check out what 495 people have written so far, and share your own experience. I invoiced q customer . WePay helps online platforms increase revenue through integrated payments processing. It partners closely with platforms to provide fully integrated payments and risk services so users can deliver the end-to-end user experiences they want without taking on the overhead that is … | Read 121-140 Reviews out of 658 Cons: Wepay is s credit merchant service. I have used squareup for years. Check out what 687 people have written so far, and share your own experience. WePay is a payment services provider and as such, is obligated to collect certain information from users to verify their identities in accordance with Section 326 of the Patriot Act, which requires WePay to confirm the identity of those withdrawing funds from the system as an online payment processor. WePay also won over 10 Stevie Awards in 2017, winning the highest honor of Gold Award for Sales Distinction of the Year, Best Use of Technology in Sales, Customer Service Department of the Year in Financial Services. Read about their experiences and share your own! In fact, we’ve even won an award for Best Customer Service Department of the Year! secure payroll collaboration Portal from IRIS see: http://www.payroll-professional.com/ It's been a real pain in the rump with many other companies. They fail to disclose this before they sign you up for their service and then - after the fact - tell you that they now have to "verify" your business to make sure it is real. If you have any non-technical questions (such as about the status of a payment or other issue not related to the API), you can email our regular support team at support@wepay.com.. Do you agree with WePay’s 4-star rating? My recruiter expressed how much of a TA professional he was and that the broader team would take care of me in the recruitment process. Do you agree with WePay’s 4-star rating? Providing an amazing support experience to our partners is a priority that WePay takes pride in doing. Customer service is the best and we are so happy. 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